Delete account
Delete a Chairside account in the app, or on this page.
In the app
Clients open the You tab, then Settings, then Delete account.
Pros open Account, then Delete account.
If you signed up in the app with your name and phone number (no password), delete your account in the app: sign in, then follow the steps above. This page's web form needs a password, so it can't delete those accounts. Can't get into the app? Email support@chairsidebooking.com from any address with your name and the phone number on the account, and we'll delete it for you.
What gets deleted
A client account is deleted right away.
Your name, phone, and username are removed. Future bookings are cancelled.
Your photos, AI previews, and preview requests are deleted from our storage.
A pro account stays active for 7 days. The pro can still sign in during that time, and can cancel the deletion.
Signing out on every device happens at the same time. You can sign up again later with the same phone number.
What we keep
Past bookings stay in your professional's records as anonymized records under "Deleted client", with the personal details taken off.
If a professional added you to their client list themselves, they keep the name and phone number they typed in; it is no longer connected to your account.
On the web
Use this page, /delete-account. Log in, enter your password, and confirm. If a deletion is already scheduled, cancel it here.
Need help? Email support@chairsidebooking.com.
Chairside